Patient Info at Core Family Dental
Starting care at a new dental clinic can raise a lot of questions. This page covers the details that matter most, including insurance, coverage under the Canadian Dental Care Plan, our approach, and the languages our team speaks every day.
Everything You Need to Know Before Your Visit
Whether you are new to the clinic or returning after some time away, we want you to feel informed and comfortable before you even step through the door at Core Family Dental.
Insurance and Direct Billing
We are a non-assignment office. This means that we submit your treatment claim to the insurance provider directly, either electronically or via post. Most times, your insurance company immediately lets us know how much of your claim is covered for your appointment. At the conclusion of your appointment, you pay the full amount and your insurance reimburses you directly either through direct deposit or cheque, usually within 48 hours! This ensures greater transparency, no surprise “insurance balance” phone calls and a better understanding of your coverage.
Direct billing is available upon request.
How Direct Billing Works
- Bring your insurance details to your first appointment
- Our team confirms your coverage before treatment
- We bill your provider directly when possible
- You pay any remaining balance at the time of visit
If your plan does not allow direct billing, we provide a detailed receipt so you can submit your own claim quickly.
Canadian Dental Care Plan (CDCP)
Patient Info at Core Family Dental also includes clear guidance for patients using the Canadian Dental Care Plan. We accept CDCP patients and work directly with the program to help reduce out-of-pocket costs for eligible Canadians.
What CDCP Patients Should Know
- Confirm your eligibility through the Government of Canada
- Canada before booking
- Bring your CDCP details to your appointment
- Our team can explain what services are covered under your plan
- Ask us early if you have questions about co-payments
We understand that navigating a new coverage program can feel confusing at first. Our front desk team is happy to walk you through it step by step.
Language-Friendly, Multicultural Care
Bloor West Village is home to a diverse community, and Patient Info at Core Family Dental reflects that reality. Our team speaks English, Mandarin, Maltese, Spanish, Romanian, Croatian, and Portuguese. This allows more patients to explain their concerns clearly and understand their treatment options without a language barrier getting in the way.
Why Language Matters in Dental Care
Clear communication supports better outcomes. When patients fully understand a diagnosis or treatment plan, they tend to feel more confident about the care they receive. Our multilingual approach helps build that trust across many different backgrounds.
Getting Started as a New Patient
If this is your first time reading Patient Info at Core Family Dental, here is what to expect at your initial visit. We keep the process simple and predictable, so nothing feels overwhelming.
What to Bring to Your First Appointment
Our team at Core Family Dental will guide you through paperwork, answer questions, and make sure you feel settled before your appointment begins.
Contact Us for More Patient Info
If you have further questions, please reach out directly. Call us at 416-767-6637 or visit our clinic at 2425 Bloor Street West in the heart of Bloor West Village. Our team is always ready to help you understand your coverage, your options, and what to expect at every visit.
Our team also speaks several languages, including English, Mandarin, Spanish, Romanian, Maltese, Croatian, and Portuguese. This helps us communicate clearly with families from many different backgrounds across Bloor West Village and the wider Toronto area.
- English
- Mandarin
- Maltese
- Spanish
- Romanian
- Croatian
- Portuguese
